How to Download all Attachment

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gecelann
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How to Download all Attachment

Post by gecelann »

hi! is there a way that i can download or export all attached document in all tickets in otrs?
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jojo
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Re: How to Download all Attachment

Post by jojo »

yes, in the OTRS Business Solution
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gecelann
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Re: How to Download all Attachment

Post by gecelann »

hi jojo, may i know how?
gecelann
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Re: How to Download all Attachment

Post by gecelann »

i'm using version 3 by the way
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Re: How to Download all Attachment

Post by jojo »

Do you use the OTRS Business Solution™ or OTRS free? By the way OTRS 3.x is outdated and does not receive any bugfixes and will also net get security fixes any more by end of the year
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Re: How to Download all Attachment

Post by reneeb »

There's also https://feature-addons.de/otrs/Ticket/TicketAttachments that provides some more features (e.g. fulltext search - using ElasticSearch, jobs to delete attachments (e.g. by age, by size, ...)).
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Re: How to Download all Attachment

Post by zzz »

Hello gecelann,

you can use this package for single tickets: https://github.com/znuny/Znuny4OTRS-Dow ... ttachments

Alternatively, you could move to ArticleStorageFS and copy every file with a specific extension into a new folder.

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