is it possible to connect one otrs to another?

English! place to talk about development, programming and coding
Post Reply
gecelann
Znuny expert
Posts: 164
Joined: 12 Feb 2016, 08:05
Znuny Version: 5.0.0
Real Name: ann
Company: rghdinc

is it possible to connect one otrs to another?

Post by gecelann »

is it possible to connect one otrs to another? with different server?
for example i created a ticket in otrs 1 and it will automatically create a ticket in otrs 2?
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: is it possible to connect one otrs to another?

Post by jojo »

Yes, it works more a less like this https://blog.otrs.com/2017/07/28/cmdbconnector/ and needs the same modules
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
gecelann
Znuny expert
Posts: 164
Joined: 12 Feb 2016, 08:05
Znuny Version: 5.0.0
Real Name: ann
Company: rghdinc

Re: is it possible to connect one otrs to another?

Post by gecelann »

up
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: is it possible to connect one otrs to another?

Post by jojo »

I already gave the answer
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Post Reply