OTRS has survey?

English! place to talk about OTRS development, programming and coding

Moderator: tto

cris12345
OTRS expert
Posts: 91
Joined: 24 Feb 2017, 16:45
OTRS Version?: 5.0.16.01
Real Name: Cristina Corrales
Company: -

OTRS has survey?

Postby cris12345 » 14 Jul 2017, 17:58

Hello,

I'm wondering if OTRS has a survey for the closed tickets

I was thinking to add the survey link to the close notification but I need to match the survey to the ticket number :(

any ideas?

Thanks

jojo
Moderator
Posts: 14084
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master
Contact:

Re: OTRS has survey?

Postby jojo » 14 Jul 2017, 19:27

just install survey module vie package manager
"Production": OTRS Business Solution™ 6, STORM powered by OTRS
"Testing": OTRS git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

cris12345
OTRS expert
Posts: 91
Joined: 24 Feb 2017, 16:45
OTRS Version?: 5.0.16.01
Real Name: Cristina Corrales
Company: -

Re: OTRS has survey?

Postby cris12345 » 19 Jul 2017, 23:50

I don't have an online repository.
Is there a place I can download it? So I can upload it in package manager like KIX4OTRS for example.

Thanks!

zzz
OTRS wizard
Posts: 129
Joined: 15 Dec 2016, 15:13
OTRS Version?: 3.x - 6.0.x
Real Name: Emin Yazi

Re: OTRS has survey?

Postby zzz » 20 Jul 2017, 08:15

Hey,

just select "OTRS Free Features" and press "Update repository information" in your package manager.

Or download it from the OTRS page.


Return to “OTRS Developers”

Who is online

Users browsing this forum: Baidu [Spider] and 1 guest