Check email answerOrthography

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cris12345
OTRS expert
Posts: 88
Joined: 24 Feb 2017, 16:45
OTRS Version?: 5.0.16.01
Real Name: Cristina Corrales
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Check email answerOrthography

Postby cris12345 » 05 Jul 2017, 16:26

Hello,
Any of you know if is possible to add some check Orthography/grammatical in the email reply that is the AgentTicketCompose?
And copy format function?
format.PNG
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jojo
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Posts: 13900
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master
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Re: Check email answerOrthography

Postby jojo » 05 Jul 2017, 16:28

Spellchecking should be done by the browser (e.g. Firefox does it automatically)
"Production": OTRS5, OTRS::ITSM5, SIRIOS 2.3
"Testing": OTRS git Master
OS: Ubuntu / Apache2/MySQL 5+

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com

cris12345
OTRS expert
Posts: 88
Joined: 24 Feb 2017, 16:45
OTRS Version?: 5.0.16.01
Real Name: Cristina Corrales
Company: -

Re: Check email answerOrthography

Postby cris12345 » 05 Jul 2017, 21:35

Hi,

I don't know if it is failing because is a pop up window. But it doesn't check.
These are my option on right click:

badCheckSpelling.png


Is there something I have to configure in Firefox?

I followed these steps and restarted Firefox and still it doesn't check:
1-Click the menu button and choose Options.
2-Select the Advanced panel.
3-Click the General tab.
4- Check my spelling as I type.
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jojo
Moderator
Posts: 13900
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master
Contact:

Re: Check email answerOrthography

Postby jojo » 05 Jul 2017, 22:54

use ctrl + right mouse...
"Production": OTRS5, OTRS::ITSM5, SIRIOS 2.3
"Testing": OTRS git Master
OS: Ubuntu / Apache2/MySQL 5+

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com

cris12345
OTRS expert
Posts: 88
Joined: 24 Feb 2017, 16:45
OTRS Version?: 5.0.16.01
Real Name: Cristina Corrales
Company: -

Re: Check email answerOrthography

Postby cris12345 » 05 Jul 2017, 23:24

Thanks!!! :)


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