Hi All,
Quick question. Does the dynamic type field "Contact With Data" support OTRS Tags?
For instance: I have created a new "Contact With Data" with the following field (Name, ValidID, Login, Email)
Is it possible to get these value in the notification system?
Example <OTRS_TICKET_DyanamicField_DF_Login> or <OTRS_TICKET_DyanamicField_DF_Email>
DynamicField Contact With Data Tags
Re: DynamicField Contact With Data Tags
As Contact with Data is part of the OTRS Business Solution please contact the xxx Servicedesk for support
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny wizard
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Re: DynamicField Contact With Data Tags
Hi,
You can fill in any Dynamic Field with Customer Data.
Ticket → Core::Ticket
DynamicFieldFromCustomerUser::Mapping
Ticket::EventModulePost###950-DynamicFieldFromCustomerUser
You can fill in any Dynamic Field with Customer Data.
Ticket → Core::Ticket
DynamicFieldFromCustomerUser::Mapping
Ticket::EventModulePost###950-DynamicFieldFromCustomerUser
Alexey Yusov
Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?