Send Emails issue

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cris12345
Znuny advanced
Posts: 105
Joined: 24 Feb 2017, 16:45
Znuny Version: 5.0.16.01
Real Name: Cristina Corrales
Company: -

Send Emails issue

Post by cris12345 »

Hello,

How the send emails feature works?

It is only working in a Intranet using company emails but when I tried to send an email to gmail for example it fails: "reason: 550 Host unknown."
However our outlook allows us to send external emails.

Thanks
CJBok
Znuny newbie
Posts: 5
Joined: 10 May 2017, 09:46
Znuny Version: 5.0.16
Real Name: CJ Bok
Company: Eurofins

Re: Send Emails issue

Post by CJBok »

Have you tried the SMTP setting of gmail?

Gmail SMTP server address: smtp.gmail.com
Gmail SMTP username: Your Gmail address (e.g. example@gmail.com)
Gmail SMTP password: Your Gmail password
Gmail SMTP port (TLS): 587
Gmail SMTP port (SSL): 465
Gmail SMTP TLS/SSL required: yes
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