Can new phone ticket page accept simple text in customer user field?

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cris12345
Znuny advanced
Posts: 105
Joined: 24 Feb 2017, 16:45
Znuny Version: 5.0.16.01
Real Name: Cristina Corrales
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Can new phone ticket page accept simple text in customer user field?

Post by cris12345 »

Hi,

Is there a way that "customer user" field accept simple text in "new phone ticket" page?
Because right now is only accepting emails.

Thanks
cris12345
Znuny advanced
Posts: 105
Joined: 24 Feb 2017, 16:45
Znuny Version: 5.0.16.01
Real Name: Cristina Corrales
Company: -

Re: Can new phone ticket page accept simple text in customer user field?

Post by cris12345 »

or if there is a way that "customer user" field will not be mandatory?
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