Hi,
Do you know where you can define a default value for type in the new ticket view in the customer side?
Same as when you create a dropdown dynamic field and there's a default value
Thanks
Default value for new ticket type (customer side)
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Re: Default value for new ticket type (customer side)
Please check SysConfig option Ticket::Frontend::CustomerTicketMessage###TicketTypeDefault
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Re: Default value for new ticket type (customer side)
great! Thanks for your help!