Hi Guys,
We are using OTRS 3.1.1 on our company, trust me i would want to upgrade to the latest but company politics are a pain in the keister .
Now something strange seems to happen when one attempts to copy paste a table eg from outlook to OTRS rich text CKEditor, the table borders are removed.
If i want to send a table from OTRS to a customer one has to manually change the table border value on the HTML source code to 1.
My question is, is there a way i can set the table border to have a value of 1 by default on the source code.
You assistance will be highly helpful.
Table Borders Dissapearing
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- Znuny newbie
- Posts: 38
- Joined: 17 Mar 2016, 12:29
- Znuny Version: 5.0.14
- Real Name: Joseph Munyao
- Company: Diamond Trust
Table Borders Dissapearing
To whom much is given, much is expected from.
OTRS 5.0.14 | Newbie | Glad to meet you all
OTRS 5.0.14 | Newbie | Glad to meet you all
Re: Table Borders Dissapearing
did you solve it?
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- Znuny newbie
- Posts: 5
- Joined: 27 Sep 2016, 10:33
- Znuny Version: 5.0.13
- Real Name: Bartosz
Re: Table Borders Dissapearing
Hello,
Try to do it:
1) Edit /opt/otrs/var/httpd/htdocs/js/thirdparty/ckeditor-x.x.x/config.js
Try to do it:
1) Edit /opt/otrs/var/httpd/htdocs/js/thirdparty/ckeditor-x.x.x/config.js
2) Set OTRS system configuration parametr:CKEDITOR.editorConfig = function( config ) {
config.pasteFromWordRemoveFontStyles = false;
config.pasteFromWordRemoveStyles = false;
};
I hope that helpedFramework -> Core::Web -> Frontend::RichText::EnhancedMode -> "Yes"