In stock OTRS only the ticket numbers of merged tickets are striked through in the linktable (in AgentTicketZoom). With this addon you can define the ticket states that are shown striked through.
OPAR: http://opar.perl-services.de/dist/Ticke ... sedTickets
Github: https://github.com/reneeb/otrs-TicketLi ... sedTickets
New Module: TicketLinkTableMarkClosedTickets
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- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
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New Module: TicketLinkTableMarkClosedTickets
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de