RStraub wrote:Is it possible to configure the field in a way such that it is sortable in the TicketOverViewStatus/Queue?
tto wrote:RStraub wrote:Is it possible to configure the field in a way such that it is sortable in the TicketOverViewStatus/Queue?
This should already be possible, but it depends on the value that you selected as key.
RStraub wrote:Could you please elaborate what qualifies a key as sortable?
Currently we want to link Software CIs and we wrote the software version in the name (e.g. PRODUCT - VERSION). In the CMDB tab the name column is sortable, but not via the reference field.
And again: This addon is superb, the sorting thing would be a bonus
I think that this add-on is what I need but the manual is in German. Can you summarize I need to put it to work?
What configurations do I need to change? How do I connect it to a DB to get data?
pgold30 wrote:Hi there! , im trying this add on but i cant get the dyn field show anywhere
this is the screen with the dyn field config
Where is this dyn field showed?
i created a dynamic field too, as shown in the picture above, but it doesn't appear in the AgentTicketZoom###DynamicFields so that i can change its value to 1 or 2.
Why is that? should i do anything else?
I have noticed that these kind of dynamic fields dont have the window "DynamicFieldSysConfig Settings" as shown in the picture.
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