folks,
I am trying to use OTRS as requester, using SOAP.
I have enabled Test and TestSimple Modules as well.
Whenever I try to add invoker it results into error
Not an ARRAY reference at /opt/otrs//Kernel/Modules/AdminGenericInterfaceInvokerDefault.pm line 641
looks likes for resgistered events type its showing error, would really appreciate if somebody can point out where mistake is.
OTRS Version 5.0.23
Add invoker - error
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Re: Add invoker - error
Do you have an invoker module installed?
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Re: Add invoker - error
jojo wrote:Do you have an invoker module installed?
I see invoker module in sysconfig, I could be wrong, can you let me know how to check it?
Re: Add invoker - error
Check your package manager. Our of the box OTRS does not provide an invoker. It has to ne installed seperatly
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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Never change Defaults.pm! :: Blog
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"Testing": ((OTRS Community Edition)) and git Master
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Re: Add invoker - error
I have following packages installed, don't see any invoker package installed, I tried searching under ftp://ftp.otrs.org/pub/otrs/packages/, I couldn't find it, can you point me where to download it from?jojo wrote:Check your package manager. Our of the box OTRS does not provide an invoker. It has to ne installed seperatly
CustomerUserImportExport
FAQ
GeneralCatalog
ImportExport
ITSM
ITSM-CIAttributeCollection
ITSMChangeManagement
ITSMConfigurationManagement
ITSMCore
ITSMIncidentProblemManagement
ITSMServiceLevelManagement
OTRSMasterSlave
Survey
SystemMonitoring
TimeAccounting
Re: Add invoker - error
The invoker packages as part of the OTRS Business Solution™ Contract and can be requested via support team
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Add invoker - error
Thanks Jojo,
So the only option remains for me to do it via generic agent and call my script on the events I want, am I right?
So the only option remains for me to do it via generic agent and call my script on the events I want, am I right?
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Re: Add invoker - error
You can develop your own invoker modules.
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