KIX4OTRS file changes

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gtsak
OTRS newbie
Posts: 16
Joined: 19 Apr 2017, 12:54
OTRS Version?: 5.0.12

KIX4OTRS file changes

Postby gtsak » 18 May 2017, 08:28

Hello,

I am using OTRS 5.0.12 and KIX4OTRS 8.0.7 . i want to create a new button for the Customer Interface (i know what changes i need to make) but i don't know in which directory i need to go to(/Kernel or KIX4OTRS/Kernel). i know KIX4OTRS is overwriting some files (but not all), so i am in a deadlock. How does KIX4OTRS work?

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tto
Moderator
Posts: 309
Joined: 09 Jan 2007, 15:24
OTRS Version?: OTRS 5.0.x
Real Name: Torsten
Company: c.a.p.e. IT GmbH
Location: Chemnitz
Contact:

Re: KIX4OTRS file changes

Postby tto » 18 May 2017, 09:10

Hi,

you may repost your question in the KIX4OTRS-/KIXDesk-Forum which you can find here:

https://forum.kixdesk.com/otrs/index.ph ... ge=english

kind regards, T.
--
KIX4OTRS v8.0.x (OTRS 5.0.x)
Professional OTRS-integration, development and consulting by c.a.p.e. IT - http://www.cape-it.de
Questions and hints regarding KIX4OTRS are also accepted by mail to support@cape-it.de
Bei Fragen und Hinweisen zu KIX4OTRS-Erweiterungen gern auch per Mail an support@cape-it.de


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