KIX4OTRS file changes

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Posts: 16
Joined: 19 Apr 2017, 12:54
OTRS Version?: 5.0.12

KIX4OTRS file changes

Postby gtsak » 18 May 2017, 08:28


I am using OTRS 5.0.12 and KIX4OTRS 8.0.7 . i want to create a new button for the Customer Interface (i know what changes i need to make) but i don't know in which directory i need to go to(/Kernel or KIX4OTRS/Kernel). i know KIX4OTRS is overwriting some files (but not all), so i am in a deadlock. How does KIX4OTRS work?

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Posts: 309
Joined: 09 Jan 2007, 15:24
OTRS Version?: OTRS 5.0.x
Real Name: Torsten
Company: c.a.p.e. IT GmbH
Location: Chemnitz

Re: KIX4OTRS file changes

Postby tto » 18 May 2017, 09:10


you may repost your question in the KIX4OTRS-/KIXDesk-Forum which you can find here: ... ge=english

kind regards, T.
KIX4OTRS v8.0.x (OTRS 5.0.x)
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