Second reciever

Moderator: crythias

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tony_s
Znuny newbie
Posts: 9
Joined: 24 Jul 2010, 03:11
Znuny Version: 2.4.7

Second reciever

Post by tony_s »

How I can add second email reciever for auto reply?
I need send two emails to different Address at once.
Maybe I can choose two emails for one client?
ferrosti
Znuny superhero
Posts: 723
Joined: 10 Oct 2007, 14:30
Znuny Version: 3.0
Location: Hamburg, Germany

Re: Second reciever

Post by ferrosti »

This is not possible by default.
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
sweeny_here
Znuny newbie
Posts: 19
Joined: 06 Jun 2011, 17:23
Znuny Version: 3.0.8
Real Name: Theo Sweeny
Company: First Clarity

Re: Second reciever

Post by sweeny_here »

Has any workaround come about for this?
ferrosti
Znuny superhero
Posts: 723
Joined: 10 Oct 2007, 14:30
Znuny Version: 3.0
Location: Hamburg, Germany

Re: Second reciever

Post by ferrosti »

The only way is to set a global BCC: for every outgoing mail. Have a look at SysConfig.
openSuSE on ESX
IT-Helpdesk: OTRS 3.0
Customer Service: OTRS 3.0 (upgraded from 2.3)
Customer Service (subsidiary): OTRS 3.0
+additional test and development systems
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