[URGENT] : otrs.PostMaster at 99.9% CPU

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karlie
Znuny newbie
Posts: 4
Joined: 23 Feb 2011, 13:22
Znuny Version: 3.4

[URGENT] : otrs.PostMaster at 99.9% CPU

Post by karlie »

I am having an issue with OTRS I cant seem to solve, which so far is a firsts, as OTRS usually gives something explanatory as to why errors/issues come about.

Whats happening is, otrs.PostMaster is taking up 99.9% of the CPU,

Any ideas what' can cause this?

Thank you for any help/support/advice
rhyde
Znuny newbie
Posts: 1
Joined: 21 Jul 2011, 21:53
Znuny Version: 3.0.6

Re: [URGENT] : otrs.PostMaster at 99.9% CPU

Post by rhyde »

Bump. I'm having this same issue and stumped. This is slowing our ticketing system to a crawl and the load average goes up to 25 on a dual core VM.

This is very similar to my issue as well

http://www.linuxquestions.org/questions ... es-691056/
zhakal
Znuny newbie
Posts: 47
Joined: 30 Jul 2011, 20:06
Znuny Version: 3.0.11

Re: [URGENT] : otrs.PostMaster at 99.9% CPU

Post by zhakal »

what type of systems are you running?
OTRS version, OS, DB type etc?
How much memory on the VM?

What is the output of 'top'?
OTRS 3.0.11 , RHLE 5.6 & CentOS 6
MSSQL 2008 R2 , Windows 2008 R2
MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: [URGENT] : otrs.PostMaster at 99.9% CPU

Post by MichaelR »

Yeah, what is 'top' saying
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
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