Dear All.
i have added a new field(subscription_id) in otrs2.4 and i want to search customers by this field. So please tell me how can i make this field(subscription_id) searchable.
thanks and regards
sumit kumar
make searchable a field
Moderator: crythias
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Re: make searchable a field
Check the config.pm for "customersearchfields" and add your subscriptionID there.
Greets
Daniel
Greets
Daniel