AgentTicketQueue produces 100% Apache CPU Usage

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CaBaL2k
Znuny newbie
Posts: 13
Joined: 07 Jun 2010, 10:23
Znuny Version: 3.3.6
Real Name: Dennis
Company: Zertificon Solutions GmbH

AgentTicketQueue produces 100% Apache CPU Usage

Post by CaBaL2k »

We have massive problems with our OTRS since last week.

If you click on queue overview the site starts loading and nothing happens. A top on the server itself shows a raising load which is caused by apache.

But by using the links within the notification mails which are sent by otrs, i can still access all open tickets. I have no idea where to search :(
OTRS 3.3.6
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