Hello together,
In AgentTicketZoom there is the gear icon for settings
Here the users can configure their Articles view between:
- show one article
- show all articles
Is there a global setting to deactivate this feature
or
a option to enforce "show all articles"
I could not find it in system configuration
and where in the database is this setting persisted per user?
Or better to ask, how can I reset it to "show all articles"
Config "Article Display" setting in AgentTicketZoom, where?
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Config "Article Display" setting in AgentTicketZoom, where?
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