OTRS Error Could not create new Schedule::Cron::Events object!

[MarDev]

Hi everyone,
I'm quite new at OTRS management and set up, but I've managed to install and configure OTRS Community version for my company on a CGP VM.
The problem I've noticed is that some emails are missing and I'm getting the constant error:

Code: Select all

OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerCronTaskManager-47 	Could not create new Schedule::Cron::Events object!

Anyone have similar issues?

OS: Ubuntu 20.04.6
SMTP service.

[root]

Hi,

What is your exact version? The content of /opt/otrs/RELEASE or /opt/znuny/RELEASE holds the version.

- Roy

[MarDev]

Hi,

What is your exact version? The content of /opt/otrs/RELEASE or /opt/znuny/RELEASE holds the version.

- Roy

Hi Roy. I've checked and I get this:

Code: Select all

PRODUCT = ((OTRS)) Community Edition
VERSION = 6.0.33

[root]

Hi,

You're mistaken here. This is neither the former OTRS community edition nor Znuny. You should check where to get support from the download site.

- Roy