Hi,
can somebody explain what do I have to setup in order to get Ticket notification working ?
When I create notification based on "TicketCreate" action there is no field where to set From address.
My notification is then sent with From header set to '' (nothing), see attached picture from trace of this notification : https://imgur.com/aF9rJlZ
Thanks for help.
BR.
Sending notification - setting From address
Moderator: crythias
Sending notification - setting From address
OTRS 6.0.3-1, MySQL
Re: Sending notification - setting From address
Hi, it's on your system configuration at:
System Configuration -> Core -> Email
- NotificationSenderEmail
- NotificationSenderName
System Configuration -> Core -> Email
- NotificationSenderEmail
- NotificationSenderName
Re: Sending notification - setting From address
is it possible to set this per notification and not only globally ?lido wrote:Hi, it's on your system configuration at:
System Configuration -> Core -> Email
- NotificationSenderEmail
- NotificationSenderName
OTRS 6.0.3-1, MySQL
Re: Sending notification - setting From address
solved. it's caused by this setting :
SendmailNotificationEnvelopeFrom::FallbackToEmailFrom -> this have to be enabled in order to fill envelope in mail server communication
SendmailNotificationEnvelopeFrom::FallbackToEmailFrom -> this have to be enabled in order to fill envelope in mail server communication
OTRS 6.0.3-1, MySQL