I do have two problems.
First one is a minor issue - OTRS cannot sent out pending tickets, reminders or notifications which comes from the system itself.
I do get admin error messages or agent respond messages - but can't get any other.
Second issue occures if I try to create a time value in a process ticket.
Everything is stored fine - only missing is time value / field...
Frontend error message - detail view[Tue Apr 10 10:12:48 2018][Error][Kernel::System::DynamicFieldValue::ValueSet][222] No SCALAR param in Bind!
[Tue Apr 10 10:12:48 2018][Error][Kernel::System::DynamicField::Backend::ValueSet][523] Could not update field RECRDateFROM for Ticket ID 98068 !
[Tue Apr 10 10:12:48 2018][Error][Kernel::System::DynamicFieldValue::ValueSet][222] No SCALAR param in Bind!
[Tue Apr 10 10:12:48 2018][Error][Kernel::System::DynamicField::Backend::ValueSet][523] Could not update field RECRDateTO for Ticket ID 98068 !
[Tue Apr 10 10:12:48 2018][Error][Kernel::System::DynamicFieldValue::ValueSet][222] No SCALAR param in Bind!
[Tue Apr 10 10:12:48 2018][Error][Kernel::System::DynamicField::Backend::ValueSet][523] Could not update field RECRDateFROM for Ticket ID 98068 !
[Tue Apr 10 10:12:48 2018][Error][Kernel::Modules::AgentTicketProcess::_StoreActivityDialog][5086] Konnte Wert des dynamischen Feldes DynamicField_RECRDateFROM für TicketID 98068 im Aktivitätsdialog "ActivityDialog-f96f0ceb57e5b4030bdc5ada895601ac" nicht speichern!
[Tue Apr 10 10:12:49 2018][Error][Kernel::System::TemplateGenerator::NotificationEvent][859] Need TicketID!
[Tue Apr 10 10:12:49 2018][Error][Kernel::System::TemplateGenerator::NotificationEvent][859] Need TicketID!
[Tue Apr 10 10:12:50 2018][Error][Kernel::System::CommunicationLog::_LogError][538] CommunicationLog(ID:37153,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:43431)::Kernel::System::Email => Errors occurred during message sending: Need Body!
[Tue Apr 10 10:12:50 2018][Error][Kernel::System::Email::__ANON__][199] Need Body!
[Tue Apr 10 10:12:50 2018][Error][Kernel::System::Ticket::Event::NotificationEvent::Transport::Email::SendNotification][184] '' notification could not be sent to agent 'some email'
Notification error occures from upgrading to Version 6 newest release.Backend ERROR: OTRS-CGI-61 Perl: 5.22.1 OS: linux Time: Tue Apr 10 10:12:48 2018
Message: Konnte Wert des dynamischen Feldes DynamicField_RECRDateFROM für TicketID 98068 im Aktivitätsdialog "ActivityDialog-f96f0ceb57e5b4030bdc5ada895601ac" nicht speichern!
RemoteAddress: IP
RequestURI: /otrs/index.pl
Traceback (15662):
Module: Kernel::Modules::AgentTicketProcess::_StoreActivityDialog Line: 5086
Module: Kernel::Modules::AgentTicketProcess::Run Line: 421
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32
Best Regards,
Florian