Need help with postmaster filter OTRS 5.0.x

[alessandrom]

Hello everyone.

I need to know how I can populate 3 dynamic fields by filtering some information from the body of a forwarded email. I currently use this filter (I have installed the EnhancedPostmasterFilter extension) to compile 1 dynamic field (EMAIL) with the first e-mail that is identified on the body of the e-mail:

Check email header: body
Look for value: ((? <A1> \ b [A-Z0-9 ._% + -] + @ [A-Z0-9 .-] + \. [A-Z] {2,4} \ b))

Email header set: X-OTRS-DynamicFiled-EMAIL
Set value: [** \ A1 **]

I would need to be able to compile 3 dynamic fields with 3 list of email addresses.

Email body example:
----------------------------------------------------------------------------------------------
Asdhushuadyy,

saduyasyuduaysd asyuhdyuhasdhyu
ashduyhyusadhyusadyhuasd.
Greets.

Da: xxxxxxx@xgmail.com [mailto:xxxxxxx@xgmail.com]
Inviato: domenica 8 aprile 2018 12:03
A: 'xxxxxxx@xlibero.it' <xxxxxxx@xlibero.it>; 'asd@xlibero.it' <asd@xlibero.it>
Cc: 'prova1@prova.it' <dsfsdffds>; 'prova2@prova.it' <prova2@prova.it>; 'prova3@prova.it' <prova prova>; 'prova4@prova.it' <prova4@prova.it>
Oggetto: nananananananan nanananana

Asdasdasdasdsadsadsad
Asd
Sadsa
Das
Das
Dsadasdasddas provovrovorvorprvorvprov
----------------------------------------------------------------------------------------------

Final results:

DynamicField_1DA: xxxxxxx@xgmail.com
DynamicField_2A: xxxxxxx@xlibero.it; asd@xlibero.it
DynamicField_3Cc: prova1@prova.it; prova2@prova.it; prova3@prova.it; prova4@prova.it

Thanks.

[reneeb]

Try:

Code: Select all

(?<Da> ^Da: \s* [A-Z0-9 ._% + -] + @ [A-Z0-9 .-] + \. [A-Z] {2,4} \ b) .*?  (?<A> ^A: \s* [A-Z0-9 ._% + -] + @ [A-Z0-9 .-] + \. [A-Z] {2,4} \ b) .*? (?<Cc> Cc: \s*  [A-Z0-9 ._% + -] + @ [A-Z0-9 .-] + \. [A-Z] {2,4} \ b)

[alessandrom]

First of all, thank you. Unfortunately, inserting this filter in my system does not work.

If I cut the string and I use a single filter for "Da:" field it works. If I add more filters (Stop after match: no) my dynamic fields stay blank.

I try to attach an image to explain how I used your filter. I had to modify the PostMaster template to add more than 100 chars.

Maybe this change can brake the postmaster filter system?