Need help for process transition

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bmichelot
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Need help for process transition

Post by bmichelot »

Hi all,
I try to understand how works the process module.
For that I did a simple process as follow :
  • DF1 - Dynamic Field 1, with values DF1valeur1, DF1valeur2, DF1valeur3
  • A1 - Activity 1
  • AD1- Activity Dialog 1 which let you able to record a note and to select a value for DF1
  • T1 - Transition 1 > if DF1 = DF1valeur1, transition to A2
  • A2 - Activity 2
  • AD2 - Activity Dialog 2 which let you able to record a note and to select a value for DF1
See attached
Export_ProcessEntityID_Process-23ead5e34ff7f411e3f5c3d20e9e5cfa.zip
When I launch the process, I got the note and I am able to select the value of DF1. When validated, note is well created, but no transition is done...
I am still blocked into AD1.
What is wrong ?
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root
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Re: Need help for process transition

Post by root »

Hi,

Check the type of your transition action. Should be String and not Transition Validation Module.

- Roy
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bmichelot
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Re: Need help for process transition

Post by bmichelot »

Hi Roy,
Thanks for your answer.
I tried without success.
See attached.
Capture.JPG
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root
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Re: Need help for process transition

Post by root »

Hi,

The dynamic field DF1 is a Dropdown? If yes is DFvaleur1 the key or value? Must be the key. Otherwiese you transition won't work when do yo have translations.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

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bmichelot
Znuny newbie
Posts: 88
Joined: 31 Jul 2013, 16:52
Znuny Version: 5.0.20
Real Name: Benoît MICHELOT
Company: Amphenol Air LB France
Contact:

Re: Need help for process transition

Post by bmichelot »

Yeeeaaaaahhh !
That's it !
I used the value and not the key.
Like every time, thanks a bunch Roy !
root
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Re: Need help for process transition

Post by root »

Hi,

I've attached a working example (OTRS 5). The dynamic field must be created prior import. Hope this helps.

- Roy
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Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

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bmichelot
Znuny newbie
Posts: 88
Joined: 31 Jul 2013, 16:52
Znuny Version: 5.0.20
Real Name: Benoît MICHELOT
Company: Amphenol Air LB France
Contact:

Re: Need help for process transition

Post by bmichelot »

I'll hurry up and test it!
Thanks Roy
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