Creating New Process with Design

Moderator: crythias

Post Reply
tvsuhail
Znuny newbie
Posts: 12
Joined: 16 Dec 2013, 12:20
Znuny Version: OTRS 6
Real Name: Suhail Salih
Company: AJEX

Creating New Process with Design

Post by tvsuhail »

Hi All,

I am trying to build a process for boarding "New Employee" and "New User Request" with necessary approvals. I have the design of the process attached, but I am finding really difficult to build this process flow. I would appreciate if anybody can help on the same.

Thanks,
Suhail
You do not have the required permissions to view the files attached to this post.
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Creating New Process with Design

Post by root »

Hi,

I suggest creating a post on the Marketplace. I don't think that someone will provide this for free.

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
tvsuhail
Znuny newbie
Posts: 12
Joined: 16 Dec 2013, 12:20
Znuny Version: OTRS 6
Real Name: Suhail Salih
Company: AJEX

Re: Creating New Process with Design

Post by tvsuhail »

Thanks Roy.

Process flow I actually attached is to understand how I can redirect to different queues, and populate data from database (Employees) with conditions.

To understand Transitions, Transition Action, ACL etc.

Regards,
Suhail
Post Reply