OTRS Tag customer company

[JHS]

Hello

When we create a new user, we always link it to a certain company using the 'CustomerID' option (required item for creating a customer user):

customer_ID.png

I was wondering whether it was possible to use a certain OTRS tag for this data.
We would like to use this to automatically insert the customer company name in the subject of the agent email notifications.

I've found the option <OTRS_CUSTOMER_DATA_CUSTOMERID> which pastes that information, but we would like to use the full name of the company, not the customerID we have it in our OTRS.

Is this an option? If it is, I can't seem to find the tag.
I also can't seem to find a list of the possible tags, not even in the admin manual.

Thanks!

[reneeb]

Did you try <OTRS_CUSTOMER_DATA_CustomerCompanyName>?

[JHS]

Did you try <OTRS_CUSTOMER_DATA_CustomerCompanyName>?

I tried <OTRS_CUSTOMER_DATA_CUSTOMER_COMPANY_NAME> and this didn't work.
I just tried <OTRS_CUSTOMER_DATA_CustomerCompanyName> and that did work. Thanks!