How to add permissions to view company tikets for only a few customer users?

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rzima
Znuny newbie
Posts: 25
Joined: 04 Aug 2016, 08:37
Znuny Version: 6.0.13
Real Name: rzima

How to add permissions to view company tikets for only a few customer users?

Post by rzima »

Hi,
I have a problem with granting rights to users.
How to add permissions to view company tikets for only a few customer users?
For security reasons and confidentiality of messages, I blocked the option of viewing company ticket for all users in customer user panel. (img)
I have heard that this can be done using ACL or customer groups but how? Any ideas :?
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fcasal
Znuny wizard
Posts: 336
Joined: 21 Apr 2014, 16:14
Znuny Version: 6.0.18

Re: How to add permissions to view company tikets for only a few customer users?

Post by fcasal »

You can enable it, but put every user in their own company, except those which you can share the same tickets view.
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