Dynamic fields for Services

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alepiae74
Znuny newbie
Posts: 4
Joined: 20 Feb 2018, 16:25
Znuny Version: 6.0.4

Dynamic fields for Services

Post by alepiae74 »

Hi,
I would like to know if you can create dynamic fields for Services. I have to make a catalog of services and save additional information for each Service. Currently it only allows me to save a comment.

Is there any way to achieve this?

Thank you so much,
Alex
estomagado
Znuny newbie
Posts: 44
Joined: 20 Sep 2019, 16:24
Znuny Version: 6.0.36
Real Name: Henrique Ulbrich
Company: Design for Context

Re: Dynamic fields for Services

Post by estomagado »

It's 2021 and I'm researching this.

I know it's possible, but it requires some coding and customization. If you dont mint, I will "hijack" your thread to try and post a solution to your request (which is also mine).
--
Your pal
Estomagado

Znuny 6.0.36 Vanilla (no add-ons installed, no fancy customization)
MySQL BD backend for external customer users
LDAP (AD) backend for internal customer users & agents
root
Administrator
Posts: 3934
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: Dynamic fields for Services

Post by root »

Hi,

Usually no need for real coding: see viewtopic.php?p=172605#p172605

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

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