Old admin layout

[Ralph]

I just upgraded our QA server to OTRS 6 and I wonder if it's possible to somehow switch to the OTRS 5 admin layout. From my view the new admin layout lacks overview and especially readability, I don't care about fancy icons but rather about quickly being able to see where I need to go.

The same goes for the search field in the sysconfig - In OTRS 5 I look for TicketZoom and see all categories in one go while in OTRS 6 is shows me way too much details.

Comparison - https://imgur.com/a/5G5Op

[jojo]

the OTRS6 way is much faster, just use the filter on the left (and/or the possibility to use favorites)

I'm using OTRS for more than 15 years now and for me it was an easy switch