OTRS 6.0.6 I have just uninstalled FAQ module. Error appears every time I log in and every hour I get error on admin mail.
How to fix this error? I searched /opt/otrs directory for files containing FAQ and only found one file referencing to FAQ:
/opt/otrs/var/tmp/CacheFileStorable/XML/2/b/2b280720dee34ad904d968a76b12283f
So far I created empty file /opt/otrs/Kernel/System/Stats/Static/FAQAccess.pm to stop these errors.
Code: Select all
ERROR: OTRS-otrs.Console.pl-Maint::Stats::Dashboard::Generate-01 Perl: 5.16.3 OS: linux Time: Tue Mar 20 11:05:04 2018
Message: Can't locate Kernel/System/Stats/Static/FAQAccess.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /opt/otrs/Kernel/System/Main.pm line 81.
Traceback (19038):
Module: Kernel::System::Stats::GetObjectBehaviours Line: 1129
Module: Kernel::System::Stats::StatsGet Line: 269
Module: Kernel::System::Stats::StatsListGet Line: 744
Module: Kernel::System::Console::Command::Maint::Stats::Dashboard::Generate::Run Line: 78
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: (eval) Line: 144
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 123
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 232
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs/bin/otrs.Daemon.pl Line: 137