Master Slave extension for OTRS 6.x

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Snowmanko
Znuny newbie
Posts: 59
Joined: 06 Mar 2015, 17:45
Znuny Version: 6.0.5-1

Master Slave extension for OTRS 6.x

Post by Snowmanko »

Hello,
do somebody know if there is MasterSlave extension available for OTRS 6.x ? If Yes, can you advice where it is possible to download ?
I found this Git repo : https://github.com/OTRS/OTRSMasterSlave

But there is no howto or version specification.

Thanks.
BR.
OTRS 6.0.3-1, MySQL
zzz
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Real Name: Emin
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Re: Master Slave extension for OTRS 6.x

Post by zzz »

Hello BR,

yes, and you can directly install it from your OTRS.
Visit your Package Manager, select 'OTRS Free Features' on the left widget, press 'Update repository information' and install it.

Best regards
Emin
Professional OTRS, Znuny & OTOBO services: efflux.de | efflux.de/en/

Free and premium add-ons: German | English
Snowmanko
Znuny newbie
Posts: 59
Joined: 06 Mar 2015, 17:45
Znuny Version: 6.0.5-1

Re: Master Slave extension for OTRS 6.x

Post by Snowmanko »

Thanks, I've installed it, but don't know how to setup dynamic field (type - input/dropdown and values/keys). Can somebody advice how to do that ?
OTRS 6.0.3-1, MySQL
Snowmanko
Znuny newbie
Posts: 59
Joined: 06 Mar 2015, 17:45
Znuny Version: 6.0.5-1

Re: Master Slave extension for OTRS 6.x

Post by Snowmanko »

Can somebody advice how to install and configure it in 6.x ? @zzz ?
OTRS 6.0.3-1, MySQL
seberget2
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Joined: 17 May 2013, 09:30
Znuny Version: 6.0.30
Real Name: Stein Erik Berget

Re: Master Slave extension for OTRS 6.x

Post by seberget2 »

Snowmanko wrote:Can somebody advice how to install and configure it in 6.x ? @zzz ?
It is installed as every other plug-in in OTRS. When you have installed it, there is a link to a PDF explaining how to use the plug-in in package manager.

Hope this helps.
OTRS 6.0.12 on Ubuntu with MySQL DB, and various plug-ins and a hack or two :-D
Snowmanko
Znuny newbie
Posts: 59
Joined: 06 Mar 2015, 17:45
Znuny Version: 6.0.5-1

[SOLVED] Re: Master Slave extension for OTRS 6.x

Post by Snowmanko »

Uninstall and install action solved the problem and it's now funcional as it should be.

Thanks
OTRS 6.0.3-1, MySQL
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