Hello Everyone
My problem is a simple one but i just can't figure it out how to solve it.
In our company we have the customer management enabled so we can use the company tickets function.
The Users creates his own account via the customer Interface Signup (customer.pl#Signup)
The User have to fill out this form to create his OTRS Account.
On standard this form has the fields fistname, lastname and e-mail adress.
Is there a way to add more fields?
Now if a new user has been created his customerID is just his e-mail adress and i have to change the customerID to the right company manually... It would be very handy if the user could choose his customerID (company) himself.
Thanks for the reply
Kind regards
Let Customer User choose customer
Moderator: crythias
Let Customer User choose customer
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Re: Let Customer User choose customer
You need to change the login template: https://github.com/OTRS/otrs/blob/rel-5 ... in.tt#L109
Add
(untested)
Add
Code: Select all
<div class="NewLine">
<label class="Mandatory" for="CustomerID"><span class="Marker">*</span> [% Translate("CustomerID") | html %]</label>
<input title="" name="Email" type="text" id="CustomerID" maxlength="150" value="[% Data.UserCustomerID | html %]" class="W100pc Validate_Required"/>
<div id="CustomerIDError" class="TooltipErrorMessage"><p>[% Translate("This field is required.") | html %]</p></div>
</div>
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