in our customer backend, i use some datafields for showing additional data in the "search customer" field, for example when changing customer in a created ticket or for a new one.
In Sysconfig:
This helps greatly identifying the owners (in my example) of companies.CustomerUserListFields => [ 'first_name', 'last_name','owner_flag','company_name','login' ],
However i just realized, that this field is also used to create the "Displaynames" in the mails, so for example when i write an email now, the customer sees in his email client:
instead of justBill Gates OWNER Microsoft <bill.gates@microsoft.com>
Is there a way i can have the added comfort without letting the customers know which extra fields i keep for them?Bill Gates <bill.gates@microsoft.com>
Thanks in advance, PhoX