in our customer backend, i use some datafields for showing additional data in the "search customer" field, for example when changing customer in a created ticket or for a new one.
CustomerUserListFields => [ 'first_name', 'last_name','owner_flag','company_name','login' ],
This helps greatly identifying the owners (in my example) of companies.
However i just realized, that this field is also used to create the "Displaynames" in the mails, so for example when i write an email now, the customer sees in his email client:
Bill Gates OWNER Microsoft <firstname.lastname@example.org>
instead of just
Bill Gates <email@example.com>
Is there a way i can have the added comfort without letting the customers know which extra fields i keep for them?
Thanks in advance, PhoX