Customer E-Mail Address "Display Name"

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Joined: 05 Dec 2007, 10:56

Customer E-Mail Address "Display Name"

Postby PhyrePhoX » 15 Feb 2018, 12:04


in our customer backend, i use some datafields for showing additional data in the "search customer" field, for example when changing customer in a created ticket or for a new one.

In Sysconfig:
CustomerUserListFields => [ 'first_name', 'last_name','owner_flag','company_name','login' ],

This helps greatly identifying the owners (in my example) of companies.
However i just realized, that this field is also used to create the "Displaynames" in the mails, so for example when i write an email now, the customer sees in his email client:

Bill Gates OWNER Microsoft <>

instead of just
Bill Gates <>

Is there a way i can have the added comfort without letting the customers know which extra fields i keep for them?

Thanks in advance, PhoX

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