I'm having and issue with SMTP configuration on a new OTRS 6.0.4 install. I'm using a remote SMTP relay server that runs on port 25 and no authentication on the same LAN. When for example opening a new email ticket, the compose ticket popup window closes without errors, and on the VIA colum on the thread list I see a never ending spinning wheel and a message appears in orange saying that the message has been queued for sending. On the command line I can see that the email was queued:
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su -c "watch /opt/otrs/bin/otrs.Console.pl Maint::Email::MailQueue --list" -s /bin/bash otrs
+----+-----------+----------+-------------------------+-----------------------------------+
----------+----------------+-------------------+
| ID | ArticleID | Attempts | Sender | Recipient |
Due Time | Last SMTP Code | Last SMTP Message |
+----+-----------+----------+-------------------------+-----------------------------------+
----------+----------------+-------------------+
| 3 | 12 | 0 | support@xxxxx.com | xxxxx@gmail.com (+3 more) |
- | - | - |
+----+-----------+----------+-------------------------+-----------------------------------+
----------+----------------+-------------------+
Mail queue contains 1 message(s)
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1 message(s) successfully sent!
| Done.
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$Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
$Self->{'SendmailModule::Port'} = '25';
$Self->{'SendmailModule::Host'} = 'postfix';