Update from 4.x to 6.x needs Centos 6 to Centos 7

Moderator: crythias

Post Reply
GianfrancoD
Znuny newbie
Posts: 2
Joined: 23 Jan 2013, 11:49
Znuny Version: 3.1.12

Update from 4.x to 6.x needs Centos 6 to Centos 7

Post by GianfrancoD »

Hi guys,
we decided to move our OTRS 4.x installation to latest 6.x but we found that new version is requiring Centos 7. So actually, using the old Centos 6, we was able to update to latest OTRS 5.x version that still supports Centos 6.
Our question now is howto move the OTRS 5.x, installed on Centos 6, to a new Centos 7 and then update it to latest 6.x

Did someone already did it ?

Thanks in advance.

Gianfranco
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Update from 4.x to 6.x needs Centos 6 to Centos 7

Post by reneeb »

You can create a backup (using the backup script), install a new OTRS5 on CentOS 7 and restore. Then do the upgrade...
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
GianfrancoD
Znuny newbie
Posts: 2
Joined: 23 Jan 2013, 11:49
Znuny Version: 3.1.12

Re: Update from 4.x to 6.x needs Centos 6 to Centos 7

Post by GianfrancoD »

Thanks for the prompt answer I will try and let u know.

PS.My doubt on this was related to the database changing from Centos 6 to 7 (different mysql db) and the engine "MyISAM".

Gianfranco
Post Reply