Value is not correct! Please, Consider updating this field

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parvezkhp
Znuny newbie
Posts: 30
Joined: 23 Jan 2018, 09:12
Znuny Version: 6.0.3

Value is not correct! Please, Consider updating this field

Post by parvezkhp »

Dear All

I have upgraded OTRS 5.0.17 to OTRS 6.0.3, on SUSE 12.3. Upgrade has been successful, but I am getting below error.

/usr/bin/fetchmail
*value is not correct! Please, Consider updating this field.

Please find the attached screenshot.

Regards,
Parvez
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jojo
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Re: Value is not correct! Please, Consider updating this field

Post by jojo »

if you are not using fetchmail (this is not the automativ fetch by OTRS!) you can just disable the setting
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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parvezkhp
Znuny newbie
Posts: 30
Joined: 23 Jan 2018, 09:12
Znuny Version: 6.0.3

Re: Value is not correct! Please, Consider updating this field

Post by parvezkhp »

Automatic fetching is already enabled and I am getting emails properly. If I disable this setting it will not stop automatic fetching Right?
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Value is not correct! Please, Consider updating this field

Post by jojo »

right, it is used for an alternate way to fetch the mails
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
parvezkhp
Znuny newbie
Posts: 30
Joined: 23 Jan 2018, 09:12
Znuny Version: 6.0.3

Re: Value is not correct! Please, Consider updating this field

Post by parvezkhp »

Thanks a lot for your help..
parvezkhp
Znuny newbie
Posts: 30
Joined: 23 Jan 2018, 09:12
Znuny Version: 6.0.3

Re: Value is not correct! Please, Consider updating this field

Post by parvezkhp »

Dear Jojo,

After disabling the this setting, still I am getting this error on my dashboard.
jojo
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Posts: 15019
Joined: 26 Jan 2007, 14:50
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Re: Value is not correct! Please, Consider updating this field

Post by jojo »

did you deploy after the change?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
parvezkhp
Znuny newbie
Posts: 30
Joined: 23 Jan 2018, 09:12
Znuny Version: 6.0.3

Re: Value is not correct! Please, Consider updating this field

Post by parvezkhp »

Deployment option is not coming after changes
parvezkhp
Znuny newbie
Posts: 30
Joined: 23 Jan 2018, 09:12
Znuny Version: 6.0.3

Re: Value is not correct! Please, Consider updating this field

Post by parvezkhp »

Hi Jojo,

As I said deployment option was not coming after disabling the settings and error message was showing, It took some time to disappear the error message.

Thanks for all your help. Error message is not showing now.

Regards,
Parvez.
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