OTRS 4.0.1

Moderator: crythias

Post Reply
claudiomaf
Znuny newbie
Posts: 4
Joined: 08 Jan 2015, 16:22
Znuny Version: 3.1.5

OTRS 4.0.1

Post by claudiomaf »

Hello,
on my otrs 4.0.1 we received many errors on system log as this:

OTRS-CGI-30 Sizelimit exceeded


The dimentions of DB is:
otrs | InnoDB | 1.70848083496094 GB

The system is running, but the events is not good

Can you help me?

Thanks Claudio
fcasal
Znuny wizard
Posts: 336
Joined: 21 Apr 2014, 16:14
Znuny Version: 6.0.18

Re: OTRS 4.0.1

Post by fcasal »

I think is not a problem of the otrs but the database configuration. Check in the mysql doc how to improve the innodb configuration.
jojo
Znuny guru
Posts: 15019
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: OTRS 4.0.1

Post by jojo »

This is typically is a ldap issue (search in the forums). Please also update to the latest patchlevel of your version (due to a huge amount of security issues) or much better to the latest stable version of OTRS (version 6)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Post Reply