How to edit config.pm for CustomerUser

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AnnaSUB
Znuny newbie
Posts: 2
Joined: 06 Oct 2017, 15:16
Znuny Version: OTRS 5
Real Name: Anna Lundström
Company: Stockholm University Library

How to edit config.pm for CustomerUser

Post by AnnaSUB »

I am not a programmer and I am trying to narrow down the amount of people who will be able to log in via the Customer interface.
The Users (agents) authenticates by beeing in an group in the AD and I am trying to do the same with the customers but I do not succede.
I have been looking for a template for how to write this config.pm to accomplish just that.
Could someone help me?
Best regards Anna
root
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Re: How to edit config.pm for CustomerUser

Post by root »

Hi Anna,

you'll find a template in the file Defaults.pm but don't change this file. Copy the relevant part into Config.pm

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AnnaSUB
Znuny newbie
Posts: 2
Joined: 06 Oct 2017, 15:16
Znuny Version: OTRS 5
Real Name: Anna Lundström
Company: Stockholm University Library

Re: How to edit config.pm for CustomerUser

Post by AnnaSUB »

Thank you I will have a look and see if I can make it out!
Best Regards Anna
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