I started to have some issues with my OTRS environment. Form time to time I can notice multiple /opt/otrs/bin/cgi -k start processes owned by www-daya which fills up my RAM and SWAP partition causing server outage.
I cannot find /opt/otrs/bin/cgi on the server.
Did you ever see something similar.
Here is what "top" returned for a scenario when server is close to
Code: Select all
7382 www-data 20 0 2506m 1.3g 4856 D 0.3 32.9 919m 9:51.49 /opt/otrs/bin/cgi -k start
7060 mysql 20 0 969m 342m 4060 D 1.9 8.6 283m 7:41.70 /usr/sbin/mysqld --basedir=/usr/bin --datadir=/var/lib/mysql --plugin-dir=/usr/lib/mysql/plugin --user=mysql --pid-file=/var/run/mysqld/mysqld.pid --socket=/var/run/mysqld/mysqld.sock --po
8373 www-data 20 0 367m 50m 5544 S 0.0 1.3 29m 0:00.76 /opt/otrs/bin/cgi -k start
7168 otrs 20 0 106m 8124 2664 D 0.3 0.2 24m 0:12.04 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
8307 www-data 20 0 398m 88m 5556 S 0.0 2.2 23m 0:04.74 /opt/otrs/bin/cgi -k start
7176 otrs 20 0 100m 4916 2496 S 0.3 0.1 21m 0:01.40 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
7171 otrs 20 0 101m 7096 2632 S 0.0 0.2 20m 0:01.05 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
7152 otrs 20 0 101m 6956 2640 D 0.0 0.2 20m 0:04.16 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
3545 otrs 20 0 72872 1500 776 S 0.0 0.0 20m 0:04.30 /usr/bin/perl -X /opt/otrs//bin/otrs.Daemon.pl start
8265 www-data 20 0 478m 161m 5748 D 0.6 4.1 19m 0:09.25 /opt/otrs/bin/cgi -k start
8379 www-data 20 0 381m 76m 5552 S 0.0 1.9 18m 0:02.36 /opt/otrs/bin/cgi -k start
8244 www-data 20 0 487m 172m 5476 S 1.3 4.3 17m 0:15.62 /opt/otrs/bin/cgi -k start
8376 www-data 20 0 464m 150m 5800 S 1.9 3.8 16m 0:05.67 /opt/otrs/bin/cgi -k start
8378 www-data 20 0 376m 71m 5624 S 0.0 1.8 15m 0:01.59 /opt/otrs/bin/cgi -k start
8324 www-data 20 0 389m 87m 5560 D 0.3 2.2 14m 0:03.19 /opt/otrs/bin/cgi -k start
8369 www-data 20 0 377m 74m 5628 S 0.0 1.9 14m 0:02.79 /opt/otrs/bin/cgi -k start
6336 root 20 0 254m 5960 3668 S 0.0 0.1 12m 0:00.57 /usr/sbin/apache2 -k start