Good morning,
I have an error when I try to access my OTRS via web
Active safe mode!
If you want to run the installer again, disable the safe mode in SysConfig.
Error details
Backend ERROR: OTRS-CGI-54 Perl: 5.16.3 OS: linux Time: Thu Dec 14 08:38:01 2017
Message: SecureMode active!
RemoteAddress: 192.168.80.89
RequestURI: /otrs/installer.pl
Traceback (2976):
Module: Kernel :: Output :: HTML :: Layout :: Error Line: 1025
Module: Kernel :: System :: Web :: InterfaceInstaller :: Run Line: 114
Module: ModPerl :: ROOT :: ModPerl :: Registry :: opt_otrs_bin_cgi_2dbin_installer_2epl :: handler Line: 39
Module: (eval) (v1.99) Line: 207
Module: ModPerl :: RegistryCooker :: run (v1.99) Line: 207
Module: ModPerl :: RegistryCooker :: default_handler (v1.99) Line: 173
Module: ModPerl :: Registry :: handler (v1.99) Line: 32
If you can indicate the solution to this case, I thank you.
Active safe mode! - Start of web via
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Re: Active safe mode! - Start of web via
Hello andersonmavi30,
you're trying to open the installer on an already installed system.
Use /otrs/index.pl instead of installer.pl
Best regards
you're trying to open the installer on an already installed system.
Use /otrs/index.pl instead of installer.pl
Best regards
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Free and premium add-ons: German | English
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- Znuny newbie
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Re: Active safe mode! - Start of web via (Resolved)
Thank you zzz very much, I work perfectly.