[SOLVED] OTRS upgrade 5 to 6 - no rich text input rendering

[olegrolep]

Hi,

After upgrading from otrs 5.0.17 to 6.0.2 rich text message input is not rendered
(In new ticket screen, answer, signature view)

raw html richtextinput is present but hidden, instead of rendered html view - empty space.

Has anyone encountered something similar?
Will appreciate help.

[olegrolep]

Fixed:
Had setting Frontend::RichTextPath pointing to <OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor/, but not to new
<OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor-4.7.0/