Hi,
After upgrading from otrs 5.0.17 to 6.0.2 rich text message input is not rendered
(In new ticket screen, answer, signature view)
raw html richtextinput is present but hidden, instead of rendered html view - empty space.
Has anyone encountered something similar?
Will appreciate help.
[SOLVED] OTRS upgrade 5 to 6 - no rich text input rendering
Moderator: crythias
[SOLVED] OTRS upgrade 5 to 6 - no rich text input rendering
Last edited by olegrolep on 13 Dec 2017, 12:06, edited 1 time in total.
Re: OTRS upgrade 5 to 6 - no rich text input rendering
Fixed:
Had setting Frontend::RichTextPath pointing to <OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor/, but not to new
<OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor-4.7.0/
Had setting Frontend::RichTextPath pointing to <OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor/, but not to new
<OTRS_CONFIG_Frontend::WebPath>js/thirdparty/ckeditor-4.7.0/