Make CustomerUser as optional field for webservice

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ahmedkhan
Znuny newbie
Posts: 1
Joined: 07 Dec 2017, 09:54
Znuny Version: 4.0.15

Make CustomerUser as optional field for webservice

Post by ahmedkhan »

I will be using OTRS webservice to perform all the CRUD operation for tickets. For that I need to make CustomerUser field optional. If their isn't any CustomerUser I won't be able to create ticket.

I am using PHP to interact with OTRS using SOAP web service.
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jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Make CustomerUser as optional field for webservice

Post by jojo »

CustomerUser is a mandatory field in the data model of OTRS. So it is not possible top have it optional
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