6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

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gtavarez
OTRS newbie
Posts: 3
Joined: 28 Nov 2017, 20:53
OTRS Version?: 6.0.1
Location: Dominican Republic

6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

Postby gtavarez » 04 Dec 2017, 21:33

After migration from OTRS 5 and deploying the configurations changes in 6.0.1 the system does not send email, the log has this errors:

OTRS-otrs.Console.pl-Maint::Email::MailQueue-10 There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-10 Perl: 5.16.3 OS: linux Time: Mon Dec 4 15:22:03 2017

OTRS-otrs.Console.pl-Maint::Email::MailQueue-10 CommunicationLog(ID:18578,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:30866)::Kernel::System::MailQueue => Permanent sending problem or we reached the sending attempt limit. Message will be removed

OTRS-CGI-10 Need module!

Any help will be appretiated.

sommerzeit
OTRS newbie
Posts: 9
Joined: 15 Dec 2017, 17:12
OTRS Version?: 6.0.2
Real Name: Florian Sommer

Re: 6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

Postby sommerzeit » 08 Jan 2018, 11:51

Hello,

I'm getting a similar error message:

Code: Select all

Mon Jan 8 10:33:09 2018   error   OTRS-otrs.Console.pl-Maint::Email::MailQueue-10   There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-10 Perl: 5.24.1 OS: linux Time: Mon Jan 8 10:33:08 2018

Mon Jan 8 10:33:08 2018   error   OTRS-otrs.Console.pl-Maint::Email::MailQueue-10   The communication '997' is already closed, can't be used.


But so far all e-mails have been sent.

Loke
OTRS newbie
Posts: 2
Joined: 11 Jan 2018, 13:47
OTRS Version?: Ver.5
Real Name: Lasse Skou Løhde
Company: Herning Erhvervs skole

Re: 6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

Postby Loke » 11 Jan 2018, 15:59

I have had a problem where i can receive my ticket with the mail. But the system cant send a reponse from that same mail service.

Where do you find the error message system?
I would like to know if its the exact same problem i have had. And if you have found any solutions to it yet?

ERPL
OTRS newbie
Posts: 4
Joined: 23 Apr 2018, 16:05
OTRS Version?: 6.06.00
Real Name: Andrea Pedinotti
Company: Erp Logic

Re: 6.0.1 Error OTRS-otrs.Console.pl-Maint::Email::MailQueue-10

Postby ERPL » 27 Apr 2018, 10:06

Almost Same issue here...

Fri Apr 27 08:00:17 2018 error OTRS-otrs.Console.pl-Maint::Email::MailQueue-63 There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-63 Perl: 5.22.1 OS: linux Time: Fri Apr 27 08:00:16 2018
Fri Apr 27 08:00:17 2018 error OTRS-otrs.Console.pl-Maint::Email::MailQueue-63 CommunicationLog(ID:30415,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:58919)::Kernel::System::MailQueue => Permanent sending problem or we reached the sending attempt limit. Message will be removed


Anyone can help?


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