Hello!
Began to deal with Process Management in OTRS 5.0.
The process is understandable and everything works. Faced one problem:
How to use the comparison operator in transition conditions?
For example, I need a Transition that is executed if the DynamicField_Amount dynamic field value is greater than 1000.
Below is a screenshot of the example, but this check does not work:
http://prntscr.com/hftjj0
Does anyone have experience in writing the correct "Regular expression" or, alternatively, how can this be done in the "Transition validation module"?
Thanks to all.
Comparison operator in Process Management
Moderator: crythias