[RESOLVED] OTRS 6 RC1 html emails

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lido
Znuny newbie
Posts: 70
Joined: 25 Oct 2017, 16:21
Znuny Version: 6.0.5

[RESOLVED] OTRS 6 RC1 html emails

Post by lido »

Hi there,

I've just upgraded my otrs6beta5 install to the latest RC1 that was just recently released.

Now, all my html tickets are shown as plain text. Previously, when zoomed in on a ticket, the html email was loaded inside an iframe on the article list. Now there's no iframe and the email is converted to text and inside a regular <div>.

I don't see anything that hints to what could have caused this on the changelog.

Any ideas?

Thanks.
Last edited by lido on 14 Nov 2017, 16:47, edited 1 time in total.
lido
Znuny newbie
Posts: 70
Joined: 25 Oct 2017, 16:21
Znuny Version: 6.0.5

Re: OTRS 6 RC1 html emails

Post by lido »

Sorry, I had forgotten to restore the "/var/articles" folder.

Restoring it from backup solved this issue.
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