I have this error and I can't fix it:
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Thu Nov 9 12:00:47 2017 error OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov 9 12:00:32 2017
Thu Nov 9 12:00:47 2017 error OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 POP3: Can't process mail, email no 9 is empty!
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# check OTRS daemon status
*/5 * * * * $HOME/bin/otrs.Daemon.pl start >> /dev/null
I notice that I have several other processes otrs.Daemon.pl
top:
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637 apache 20 0 430468 81648 11536 S 1.1 3.9 0:01.42 /usr/sbin/httpd
521 apache 20 0 434696 83796 11552 S 0.9 4.0 0:01.44 /usr/sbin/httpd
417 mysql 20 0 1992932 114536 14384 S 0.3 5.5 0:02.60 mysqld
438 apache 20 0 439700 88804 11544 S 0.2 4.2 0:02.27 /usr/sbin/httpd
638 apache 20 0 434288 83424 11560 S 0.2 4.0 0:01.84 /usr/sbin/httpd
636 apache 20 0 434224 83360 11560 S 0.2 4.0 0:01.68 /usr/sbin/httpd
620 otrs 20 0 309712 33160 7364 S 0.1 1.6 0:00.91 otrs.Daemon.pl
529 root 20 0 3811228 119076 16152 S 0.1 5.7 0:05.04 java
616 otrs 20 0 181812 21640 2528 S 0.1 1.0 0:00.41 otrs.Daemon.pl
617 otrs 20 0 310004 33368 7404 S 0.1 1.6 0:00.47 otrs.Daemon.pl
618 otrs 20 0 307700 31036 7352 S 0.1 1.5 0:00.72 otrs.Daemon.pl
1 root 20 0 40924 4744 3708 S 0.0 0.2 0:00.12 systemd
38 root 20 0 36828 3532 3252 S 0.0 0.2 0:00.04 systemd-journal
49 dbus 20 0 26580 2872 2532 S 0.0 0.1 0:00.04 dbus-daemon
51 root 20 0 26408 2784 2504 S 0.0 0.1 0:00.02 systemd-logind
55 root 20 0 287428 5164 4140 S 0.0 0.2 0:00.01 rsyslogd
61 root 20 0 82568 6172 5320 S 0.0 0.3 0:00.00 sshd
62 root 20 0 286096 20208 8032 S 0.0 1.0 0:00.36 /usr/sbin/httpd
71 root 20 0 6464 1644 1524 S 0.0 0.1 0:00.00 agetty
72 root 20 0 22764 2748 2128 S 0.0 0.1 0:00.00 crond
73 root 20 0 6464 1628 1508 S 0.0 0.1 0:00.00 agetty
74 root 20 0 6464 1644 1524 S 0.0 0.1 0:00.00 agetty
75 root 20 0 6464 1624 1500 S 0.0 0.1 0:00.00 agetty
76 root 20 0 6464 1616 1500 S 0.0 0.1 0:00.00 agetty
77 root 20 0 25972 2048 1852 S 0.0 0.1 0:00.00 atd
151 mysql 20 0 9524 2708 2420 S 0.0 0.1 0:00.01 mysqld_safe
436 apache 20 0 439544 88636 11532 S 0.0 4.2 0:02.47 /usr/sbin/httpd
437 apache 20 0 431404 82536 11500 S 0.0 3.9 0:02.06 /usr/sbin/httpd
439 apache 20 0 440248 89356 11552 S 0.0 4.3 0:02.50 /usr/sbin/httpd
440 apache 20 0 434000 83128 11552 S 0.0 4.0 0:01.73 /usr/sbin/httpd
554 apache 20 0 430328 81496 11528 S 0.0 3.9 0:01.52 /usr/sbin/httpd
580 root 20 0 139368 9428 8144 S 0.0 0.4 0:00.13 sshd
584 root 20 0 116144 4236 3100 S 0.0 0.2 0:00.09 bash
612 root 20 0 68304 4088 3204 S 0.0 0.2 0:00.00 crond
613 otrs 20 0 0 0 0 Z 0.0 0.0 0:00.00 sh
619 otrs 20 0 312056 34640 6612 S 0.0 1.7 0:00.17 otrs.Daemon.pl
670 root 20 0 155468 4260 3684 R 0.0 0.2 0:00.02 top
I'm using OTRS 5.0.14 on Centos 7.
Please any help will be apreciated!