Error fetching mails

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GabrielV
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Posts: 30
Joined: 06 Feb 2015, 20:03
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Real Name: Gabriel Vilar
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Error fetching mails

Post by GabrielV »

Hello people,
I have this error and I can't fix it:

Code: Select all

Thu Nov 9 12:00:47 2017	error	OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01	There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov 9 12:00:32 2017
Thu Nov 9 12:00:47 2017	error	OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01	POP3: Can't process mail, email no 9 is empty!
This is my crontab from the otrs user:

Code: Select all

# check OTRS daemon status
*/5 * * * *    $HOME/bin/otrs.Daemon.pl start >> /dev/null
Crontab root user is empty.

I notice that I have several other processes otrs.Daemon.pl

top:

Code: Select all

637 apache    20   0  430468  81648  11536 S   1.1  3.9   0:01.42 /usr/sbin/httpd
  521 apache    20   0  434696  83796  11552 S   0.9  4.0   0:01.44 /usr/sbin/httpd
  417 mysql     20   0 1992932 114536  14384 S   0.3  5.5   0:02.60 mysqld
  438 apache    20   0  439700  88804  11544 S   0.2  4.2   0:02.27 /usr/sbin/httpd
  638 apache    20   0  434288  83424  11560 S   0.2  4.0   0:01.84 /usr/sbin/httpd
  636 apache    20   0  434224  83360  11560 S   0.2  4.0   0:01.68 /usr/sbin/httpd
  620 otrs      20   0  309712  33160   7364 S   0.1  1.6   0:00.91 otrs.Daemon.pl
  529 root      20   0 3811228 119076  16152 S   0.1  5.7   0:05.04 java
  616 otrs      20   0  181812  21640   2528 S   0.1  1.0   0:00.41 otrs.Daemon.pl
  617 otrs      20   0  310004  33368   7404 S   0.1  1.6   0:00.47 otrs.Daemon.pl
  618 otrs      20   0  307700  31036   7352 S   0.1  1.5   0:00.72 otrs.Daemon.pl
    1 root      20   0   40924   4744   3708 S   0.0  0.2   0:00.12 systemd
   38 root      20   0   36828   3532   3252 S   0.0  0.2   0:00.04 systemd-journal
   49 dbus      20   0   26580   2872   2532 S   0.0  0.1   0:00.04 dbus-daemon
   51 root      20   0   26408   2784   2504 S   0.0  0.1   0:00.02 systemd-logind
   55 root      20   0  287428   5164   4140 S   0.0  0.2   0:00.01 rsyslogd
   61 root      20   0   82568   6172   5320 S   0.0  0.3   0:00.00 sshd
   62 root      20   0  286096  20208   8032 S   0.0  1.0   0:00.36 /usr/sbin/httpd
   71 root      20   0    6464   1644   1524 S   0.0  0.1   0:00.00 agetty
   72 root      20   0   22764   2748   2128 S   0.0  0.1   0:00.00 crond
   73 root      20   0    6464   1628   1508 S   0.0  0.1   0:00.00 agetty
   74 root      20   0    6464   1644   1524 S   0.0  0.1   0:00.00 agetty
   75 root      20   0    6464   1624   1500 S   0.0  0.1   0:00.00 agetty
   76 root      20   0    6464   1616   1500 S   0.0  0.1   0:00.00 agetty
   77 root      20   0   25972   2048   1852 S   0.0  0.1   0:00.00 atd
  151 mysql     20   0    9524   2708   2420 S   0.0  0.1   0:00.01 mysqld_safe
  436 apache    20   0  439544  88636  11532 S   0.0  4.2   0:02.47 /usr/sbin/httpd
  437 apache    20   0  431404  82536  11500 S   0.0  3.9   0:02.06 /usr/sbin/httpd
  439 apache    20   0  440248  89356  11552 S   0.0  4.3   0:02.50 /usr/sbin/httpd
  440 apache    20   0  434000  83128  11552 S   0.0  4.0   0:01.73 /usr/sbin/httpd
  554 apache    20   0  430328  81496  11528 S   0.0  3.9   0:01.52 /usr/sbin/httpd
  580 root      20   0  139368   9428   8144 S   0.0  0.4   0:00.13 sshd
  584 root      20   0  116144   4236   3100 S   0.0  0.2   0:00.09 bash
  612 root      20   0   68304   4088   3204 S   0.0  0.2   0:00.00 crond
  613 otrs      20   0       0      0      0 Z   0.0  0.0   0:00.00 sh
  619 otrs      20   0  312056  34640   6612 S   0.0  1.7   0:00.17 otrs.Daemon.pl
  670 root      20   0  155468   4260   3684 R   0.0  0.2   0:00.02 top
I also tried to delete the process_id table records but this didn't work for me either.

I'm using OTRS 5.0.14 on Centos 7.
Please any help will be apreciated!
Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
GabrielV
Znuny newbie
Posts: 30
Joined: 06 Feb 2015, 20:03
Znuny Version: 6.0
Real Name: Gabriel Vilar
Company: Telearte
Location: Argentina
Contact:

Re: Error fetching mails

Post by GabrielV »

Also fin this on /opt/otrs/var/cron:

Code: Select all

aaa_base
aaa_base.dist
otrs_daemon
otrs_daemon.dist
Is this correct?
Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
GabrielV
Znuny newbie
Posts: 30
Joined: 06 Feb 2015, 20:03
Znuny Version: 6.0
Real Name: Gabriel Vilar
Company: Telearte
Location: Argentina
Contact:

Re: Error fetching mails

Post by GabrielV »

Post my SchedulerTaskWorkerERR log:

Code: Select all

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:30:43 2017

 Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:30:35 2017

 Message: POP3: Can't process mail, email no 1 is empty!

 Traceback (6992): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:30:43 2017

 Message: POP3: Can't process mail, email no 2 is empty!

 Traceback (6992): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138



 Traceback (6992): 
   Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 181
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:40:46 2017

 Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:40:36 2017

 Message: POP3: Can't process mail, email no 1 is empty!

 Traceback (7026): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:40:45 2017

 Message: POP3: Can't process mail, email no 2 is empty!

 Traceback (7026): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:40:46 2017

 Message: POP3: Can't process mail, email no 3 is empty!

 Traceback (7026): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138



 Traceback (7026): 
   Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 181
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:50:41 2017

 Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:50:35 2017

 Message: POP3: Can't process mail, email no 1 is empty!

 Traceback (7061): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:50:40 2017

 Message: POP3: Can't process mail, email no 2 is empty!

 Traceback (7061): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 09:50:41 2017

 Message: POP3: Can't process mail, email no 3 is empty!

 Traceback (7061): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138



 Traceback (7061): 
   Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 181
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:00:45 2017

 Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:00:36 2017

 Message: POP3: Can't process mail, email no 1 is empty!

 Traceback (7086): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:00:43 2017

 Message: POP3: Can't process mail, email no 2 is empty!

 Traceback (7086): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:00:44 2017

 Message: POP3: Can't process mail, email no 3 is empty!

 Traceback (7086): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:00:45 2017

 Message: POP3: Can't process mail, email no 4 is empty!

 Traceback (7086): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138



 Traceback (7086): 
   Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 181
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:10:44 2017

 Message: There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:10:37 2017

 Message: POP3: Can't process mail, email no 1 is empty!

 Traceback (7134): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:10:41 2017

 Message: POP3: Can't process mail, email no 2 is empty!

 Traceback (7134): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:10:42 2017

 Message: POP3: Can't process mail, email no 3 is empty!

 Traceback (7134): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:10:43 2017

 Message: POP3: Can't process mail, email no 4 is empty!

 Traceback (7134): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-01 Perl: 5.16.3 OS: linux Time: Thu Nov  9 10:10:44 2017

 Message: POP3: Can't process mail, email no 5 is empty!

 Traceback (7134): 
   Module: Kernel::System::MailAccount::POP3::Fetch Line: 200
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: (eval) Line: 150
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 129
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138



 Traceback (7134): 
   Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 181
   Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 250
   Module: (eval) Line: 316
   Module: main::Start Line: 316
   Module: /opt/otrs/bin/otrs.Daemon.pl Line: 138

Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
GabrielV
Znuny newbie
Posts: 30
Joined: 06 Feb 2015, 20:03
Znuny Version: 6.0
Real Name: Gabriel Vilar
Company: Telearte
Location: Argentina
Contact:

Re: Error fetching mails

Post by GabrielV »

I want to mention that I have my OTRS running on a container in which I have scheduled automatic backups that are performed in off-backup-on mode of the container.
The error started to occur after making a backup. Could this have something to do with it? Should I consider something before I turn off the container?
Thank you very much.
Gabriel Vilar, OTRS 6, Centos 7 Apache2+MariaDB 5.5
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