Change default status when forwarding

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Laurens
Znuny newbie
Posts: 22
Joined: 26 Apr 2016, 08:23
Znuny Version: 5.0.4
Real Name: Laurens Van Acker
Company: Myriade N.V.

Change default status when forwarding

Post by Laurens »

Hi

When forwarding a ticket, the default status is closed.
Where can I change this?
StatusWhenForwarding.png
Thanks
Laurens
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reneeb
Znuny guru
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Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
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Re: Change default status when forwarding

Post by reneeb »

See SysConfig setting Ticket::Frontend::AgentTicketForward###StateDefault
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