Hi
When forwarding a ticket, the default status is closed.
Where can I change this?
Thanks
Laurens
Change default status when forwarding
Moderator: crythias
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Change default status when forwarding
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Re: Change default status when forwarding
See SysConfig setting Ticket::Frontend::AgentTicketForward###StateDefault
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de