DynamicField null value in customer infobar

Moderator: crythias

takeno
OTRS newbie
Posts: 12
Joined: 06 Sep 2017, 14:33
OTRS Version?: OTRS5
Location: Kanagawa,Japan

DynamicField null value in customer infobar

Postby takeno » 26 Oct 2017, 13:39

Hello.

In "infomation" sidebar inside the customer interface , DynamicField value is not shown.
DynamicField is not null and It's good to be shown in agent interface.

Is there bad configuration anywhere?

(Sorry,Japanease language)
You do not have the required permissions to view the files attached to this post.
OTRS 5.0.23, CentOS 7, postgreSQL 9.2.4

takeno
OTRS newbie
Posts: 12
Joined: 06 Sep 2017, 14:33
OTRS Version?: OTRS5
Location: Kanagawa,Japan

Re: DynamicField null value in customer infobar

Postby takeno » 27 Oct 2017, 06:55

It's my mistake.I'd not finished to update new ITSM package 5.0.23.

Problem is cleared after updating ITSM pkg.
OTRS 5.0.23, CentOS 7, postgreSQL 9.2.4


Return to “Help”

Who is online

Users browsing this forum: No registered users and 6 guests